Operations Manager

Operations Manager | Belgium | req65033

We are looking for an Operations Manager for our office and warehouse located in Geel. Are you the passionated professional which we are looking for?

YOUR ROLE

We are looking for a dynamic Operations Manager to join our Contract Logistics Business Unit. You will be joining our team of experts and take ownership for delivering excellent performance in all the warehouse activities assigned to you. You will focus on supervising the day-to-day activities assuring that targets are met and manage the execution of the plan to strengthen value delivery for assigned customers. The day-to-day warehouse activities consist of a reception, inbound, outbound, packaging, storage, value-added services, and more. Strengthening customer value includes building the plan and actively taking part in the execution of it. This entails leading implementations for your departments or across the full site, examples are new/change business requests, improvement for organization/people, and in general, be an ambassador for desired cultural behavior.

YOUR RESPONSIBILITIES

  • Overall supervision, coordination, and final responsibility for the day-to-day operations assigned to you. You will take this responsibility in strong collaboration with your team leaders and other staff in a way that your team achieves the internal and external KPIs. (SQCDP) This includes full responsibility in the planning of orders and the staff which needs to be scheduled and responsibility in an escalation of problem-solving and solution coordination on all issues which appear. In doing so you take full responsibility for maintaining and improving the relationship with your customers.
  • Manage diverse projects within the warehouse environment. You will take the lead in defining, planning, preparing, implementing, and follow-up of projects such as the operational implementation of new customers, integration of new activities for current customers, integration of new ways of working, and so forth.
  • Maintaining and strengthen the existing continuous improvement culture by actively stimulating and supporting our Kuehne+Nagel Production System (KNPS). You will be the ambassador for KNPS in your team and you will lead several KNPS – projects yourself to increase performance and quality and decrease costs.
  • Building and maintaining your team and stimulating the development of the individual employees in your team. You take on the final responsibility for the people management in your area included: staff communication, organize team meetings, team building activities, support in recruitment & selection of staff, staff guidance and evaluation in general, training, coaching, and more.
  • Brickwall the execution and follow-up of our quality, health, safety, and security policy (QSHE) including safety meetings, safety walks, security audits, follow-up of data quality in different databases, and more.
  • Develop and implement the tactical and operational plan for your warehouse area to support the realization of the strategical plan of the whole organization. Contribute to the development of that strategical plan during the planning phase.

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YOUR SKILLS AND EXPERIENCES

  • You have a master's degree in international forwarding and logistics or equal level by experience complemented with at least 3 years of successful management in a role similar to the vacant role.
  • You have a solid knowledge both of warehouse and logistic processes and the concepts of lean management and continuous improvement.
  • You discovered a strong leadership within yourself to take responsibility for results and to lead a team. It goes without saying that this leadership emergence in well-oiled communication skills which you use in dialogue with colleagues, customers, union representatives.
  • You have solid (personal) time management skills. You like a healthy amount of stress in your job coming from (customer) deadlines and unforeseen circumstances.
  • You have a self-motivating and result-motivated personality.
  • Software knowledge and usage: advanced MS Excel and advanced experience in using warehouse management systems as manager.
  • Language skills: English, Dutch- fluent speaking and writing, French is an asset.

GOOD REASON TO JOIN

We offer a position in a strong international environment with a competitive salary and development opportunities within the Kuehne+Nagel Group.

ABOUT KUEHNE + NAGEL

With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.

CONTACT

Joana Dias
joana.dias@kuehne-nagel.com

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