Key Account Executive IFF

CMA CGM Group is the third largest shipping company in the world. We are present in 160 countries through more than 755 agencies and employ 110,000 people worldwide. With a young and varied fleet of 566 vessels, the CMA CGM Group operates on each of the world's seas. We have a pivotal role in world trade and therefore we put our environment, customers and employees at the centre of our concerns. CMA CGM Belgium, based in Antwerp, is looking for a Key Account executive to strengthen the team.  




  • You develop and manage a customer portfolio in accordance with Agency Business Plan Management, sell products and services related to it, while promoting Group image and values.  

  • You let the business grow, improve the customer experience and increase the loyalty factor of the specific group of IFF’s (International Freight Forwarders) by building strong relationships with them and providing a great service. 

  • You have overall result responsibility for a portfolio of IFF’s accounts.  

  • You reach potential and existing customers directly by phone (or other e-sales channels) & face to face meeting to encourage them to buy company’s offers 

  • You set sales targets for each customer and coordinate this with Trade Management 

  • You provide short term and long term sales forecast for portfolio 

  • You follow up on sales leads. Identify the commercial market opportunities and develop new business  

  • You submit quotes and mini-bids/tenders 

  • You update sales tool kit 

  • You solve customer problems 

  • You have an open communication and strong interaction with Trade Teams (HO/Local) as well as with Sales Support Team 

Performance Monitoring & Reporting 

  • You ensure update of commercial data in the information system 

  • You monitor and follow up on customers performance by using data analytics. 

  • You create high quality sales visit & call reports and file them in CRM 

  • You identify customer’s volume potential and update this in Lisa MID 

  • You report results, developments and sales activities on a regular basis to Sales Management 

  • You participate in commercial events and develop a professional network within her/his commercial area 

  • You will attend trade fairs and maritime conferences 

Your profile 

  • You hold a bachelor's or master's degree in logistics, economics or you followed a Portilog course. 

  • You have general knowledge of the maritime sector (Container logistics) is a requirement.  

  • You have an active knowledge of English. French is a surplus.  

  • You are administratively strong and accurate.  

  • You have a proactive attitude and can set the necessary priorities.  

  • You have a smooth communication with internal and external partners.  

  • You have good communication skills  

  • You are customer focused and result driven  

  • You have decision quality and problem-solving skills  

  • You have strong negotiation skills and can close sales 

  • You are self-motivated and goal-oriented 

Our offer  

CMA CGM Belgium offers the opportunity to be part of one of the world leaders in shipping. We pursue maritime development and design logistics solutions. We work towards a more respectful development of our planet and of every person. In addition, we support all our employees and participate in the process of innovation and digitalisation. We are looking for creative, dynamic individuals to help us develop innovative and high-quality transport solutions for our customers. We are at the forefront of developing sustainable and ecological ways to run our ships. We have 22 LNG vessels in our fleet and no longer use the Arctic route. Recently, we stopped transporting plastic waste.  

You will be working in a dynamic environment where teamwork is a key word. An open and honest working atmosphere. At CMA CGM you will enjoy an attractive salary and a good number of fringe benefits, including meal vouchers, group and hospitalisation insurance. The possibility of working 2 days from home contributes to a healthy work/life balance. In addition, at CMA CGM we find it important that you can grow together with the company. Therefore you can count on internal training to support your further career within CMA CGM Group.  

We are easy to reach so you can come to work in an ecological and sustainable way. Our offices are located at the Antwerp Luchtbal station where trains, buses and trams stop. We fully reimburse public transport subscriptions. 

We offer bicycle leasing and give a bicycle allowance 

Does this vacancy appeal to you?  Send your CV quickly to: 

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